This is an article announcing the appointment of Jing Ma as Cluster Hotel Manager of Novotel & ibis World Trade Centre and ibis One Central
Novotel & ibis World Trade Centre and Ibis One Central have finally confirmed MA Jing as its 1st Female Hotel Manager of the Cluster. Maggie, her English name, was part of ACCOR MEA's Supervisory Development Program, where high-potential emerging leaders are enrolled in a fast-track course to develop and prepare individuals for the next step in their career development in 2015. As a result, she was promoted as Assistant Front Office Manager at Adagio Premium Dubai Al Barsha. Furthermore, after three years of journey with ibis Once Central Hotel as Rooms Division Manager, followed by a fantastic Roving Experience with Rove Hotels. She re-joined the team as Director of Operations in 2021.
Maggie has led the renovation plans of the ibis World Trade Centre and completed the proposed master refurbishment plan for the whole cluster. She has introduced new operational policies and procedures, which made the team achieve the target performance KPIs of 2022. Improving hotel staff service and digital brand positioning remain her top priorities as the Hotel Manager of the cluster.
She believes that the leader's role is to create more LEADERS. She has faith in her team and engages in their leadership growth journey. She envisions becoming a General Manager someday and eventually starting her own boutique business.
