Michelle Madduma

Restaurant Suoervisor - Hampstead bakery and cafe
Dubai, United Arab Emirates UAE

Timeline

ABOUT

Dear Ma'am / Sir,I am writing to apply for the position of RESTAURANT SUPERVISOR.The role is very appealing to me, and I believe that my strong experience and education make me an ideal candidate for this position. My key strengths that would support my success in this position include:1. Excellent customer service2. Team Leadership3. Microsoft / Excel skills4. Point of Sales5. Great Communication skillsPlease find the attached resume for the references. I can be reached anytime via email at mmadduma19@gmail.com and my contact number +971565749895.Thank you for your time and consideration. I look forward to hearing from you soon and I can join immediately. Sincerely,MICHELLE SALVADOR MADDUMA

Basic Info

Industry: Hotels & Resorts

Department: Food and Beverage Service

Job Level: Supervisor

Nationality: Philippines

Current City: Dubai

Current Country: United Arab Emirates UAE

Education Level: Certificate Course

Michelle Madduma's Activity

Education

hotel and restaurant Management
April 2006 - August 2011

Isabela State University Cauayan Campus Philippines, Philippines

Certifications & Awards

Basic Food Safety Training
Codex Quality Standardization Certifications

Skills

Microsoft office point of sales hospitality management good communications excellent customer service team Leadership skill

Experience

Restaurant Suoervisor
2021 - Present (4 Years)

Hampstead bakery and cafe, United Arab Emirates UAE
Work closely with management to improve front of the
house.
o Trained and Mentored new staff.
o Maintaining Solid customer relationship by handling question
o Managed closing duties, including re stocking
o Reconciliation of the cash drawer.
Restaurant Supervisor
2019 - 2021 (2 Years)

The S Hotel Al Barsha, United Arab Emirates UAE
1. Work closely with management to improve front of the house.
2. Trained and Mentored new staff.
3. Maintaining Solid customer relationship by handling questions.
4. Managed closing duties, including re stocking items and
reconciliation of the cash drawer.
Captain
2017 - 2018 (1 Year)

Carlton Downtown Hotel Dubai, United Arab Emirates UAE
1. Oversees the staff who are assigned to their respective shift.
2. Trained / Mentored the staff.
3. Processing for serving customers.
4. Asking the satisfaction of the customers.
Senior Waitress
2016 - 2017 (1 Year)

Warwick International Hotel Dubai, United Arab Emirates UAE
1. Smile, Greeting and Welcoming the guest.
2. Assist the guest on their respective tables.
3. Taking the foods and drinks of the customers.
4. Staying attentive to the needs of customers in the dining area.
5. Delivering food from the kitchen to the customers.
6. Ensuring the food order is made correctly by kitchen staff and looks presentable for customers.
7. Taking the bills.
Food and Beverage Attendant
2013 - 2016 (3 Years)

Hilton Ras Al Khaimah Beach Resort, United Arab Emirates UAE
1. Smile, Greeting and Welcoming the guest.
2. Assist the guest on their respective tables.
3. Taking the foods and drinks of the customers.
4. Staying attentive to the needs of customers in the dining area.
5. Delivering food from the kitchen to the customers.
6. Ensuring the food order is made correctly by kitchen staff and looks presentable for customers.
7. Taking the bills.