United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : Finance and Accounts
Location : Hong Kong, China
Level : Management
Posted : 18 Dec 2024
Job Role : Revenue Manager
Recruiter : Marriott International
Job Ref : HOZ36482
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2025-01-15
Salary Description: Competetive Salary Offered
JOB SUMMARY
• Responsible for the analysis of revenue, profit, and demand associated with the participating hotels' rooms and function space inventory.
• Prepares analysis of progress to budget, projections, and forecasts.
• Accountable for implementation of sales strategy action plan and critiques of sales strategy effectiveness.
• Utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit.
• Serve as a demand expert to the person performing the Business Evaluation and Inventory Management functions.
• Ensures that all rates, packages, eChannels and hotel sales strategy information is built in the hotel's inventory systems.
• Making Decisions and Solving Problems by analyzing information and evaluating results to choose the best solution and solve problem.
• Prepare and lead the weekly Sales Strategy Meeting for 1-2 hotels.
CANDIDATE PROFILE
Education and Experience
• Graduate degree from an accredited university in Business Administration, Hotel and Restaurant Management, And
• 4-year related experience in Hotel or any Revenue Management is preferred.
CORE WORK ACTIVITIES
• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.
• Prepares the sales strategy meetings with critiques, findings and recommendations and ensure discussed strategies and action plan are effectively implemented
• Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
• Prepare monthly forecast and annual budget for room and catering.
• Perform/Supervise rate loading tasks in a timely manner to ensure offers are available for customers to book via hotel's website or third-party channels and ensure rate parity across all distribution channels.
• Perform all Revenue Management month end reporting and critique and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
• Accurately generate, process and update Revenue Management reports and serve as primary source for majority of reporting and analytical needs for the Management team.
• Assist with system maintenance including but not limited to, managing hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
• Assist with training of new associates as necessary on revenue management tools.
• Perform other reasonable job duties as requested.
MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Sales Application Development - Sales Application Development-Translating business context and requirements knowledge into sales application design specifications that help the business achieve sales goals; managing the implementation and maintenance of sales applications.
o Sales Implementations - Sales Implementations-Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
o Devising Sales Strategies and Solutions - Devising Sales Strategies and Solutions-Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
o Sales Opportunity Analysis Sales - Opportunity Analysis-Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
o Sales Ability: Persuasiveness - Sales Ability: Persuasiveness-Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia