Industry :
Hotels & Resorts
Department :
Other Department
Location :
St Julians, Malta
Recruiter :
Marriott International
Employment Type:
Permanent
Validate Through :
2025-02-16
Salary Range (monthly):
1 to 2,000
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Operations Executive (The Westin Dragonara Resort)
POSITION SUMMARY
In this role, the successful candidate will be responsible for offering an elevated guest experience through the co-ordination of all-round Resort activities, in co-operation with the Guest Relations Manager. S/he will focus on building good rapport and relationships with our guests through continuous interactions, working towards enhancing further the guests' experience in the Resort, by being the person to go-to. The primary objective is the achievement of maximum Guest Satisfaction Survey scores.
Candidates should ideally meet the following requisites:
- Previous work experience in a hotel in a supervisory role
- Having outstanding verbal and written communication skills
- Fluency in English and in other languages
- A recognized qualification in hospitality will also be considered an asset
- Problem solving and complaint solving skills
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work,
begin your purpose,
belong to an amazing globalteam, and
become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia