Human Resources Officer

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Human Resources Officer

POSITION SUMMARY

To provide a comprehensive, confidential Human Resource service to the hotel to support achievement of the business goals and strategies whilst developing and maintaining positive internal and external customer relationships with Associates and Managers.

A supervisory role responsible for managing the Talent Acquisition for administrative departments of including the full life cycle of recruiting, driving the attraction, development and retention of diverse high caliber talent as well as leading the payroll operations including creating new joiner profiles, change of status, payroll inputs and working closely with Paymaster to ensure smooth payroll closure each month.

SCOPE / BUSINESS CONTEXT

• A Full Time position based at JW Marriott Marquis Dubai.
• Number of Direct Reports - 1
• Titles of Direct Reports - Human Resources Generalist;

CANDIDATE PROFILE

Experience:

• Experience in handling and managing recruitment operations.
• Hospitality/hotel experience desirable
• Experience in managing a direct report and delegating their tasks

Skills and Knowledge

• Strong Communication skills (verbal, listening, writing)
• Good public speaking skills
• Fluency in written and spoken English
• Innovative
• Pro-active and reliable
• Time Management
• Multi-tasking skills
• Computer skills (MS Office, social media tools)

Education or Certification

• High school diploma or GED; 2 years' experience in the human resources, management operations, or related professional area.

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Talent Acquisition

• Manages the full life cycle of the recruitment and selection process for the property ensuring the Global Recruitment System (GRS) is fully leveraged to source, identify, screen, interview and select diverse high caliber talent. Specifically relates to non-management recruiting.
• Uses creative and non-traditional talent sourcing strategies and best practices to identify top talent, while ensuring compliance with internal recruiting systems.
• Supports the operation of recruiting events to help establish staff for hotel(s).
• Coordinates the onboarding process for all new hires and task force, liaising with HR Operations and the Government Relations / Protocol departments to ensure flight tickets, housing and visa are arranged in good time and in line with budget/forecasting controls.
• Works with hiring managers on open non-management roles, to balance the development of existing talent and business needs.
• Day-to-day accountability for ensuring the property's selection and interviewing process is in line with Company standards and geared to focus on quality of hire.
• Monitors sourcing process and outcomes of staffing process.
• Creates engaging and creative advertisements of open positions in appropriate venues to attract a diverse candidate pool.
• Follows property interview guidelines and ensures a consistent screening criterion is used.
• Monitors and supports the selection/non-selection and offer processes to verify proper procedures are followed (e.g., valid reasons for selection/non-selection, applicants receive status notifications).
• Works with Government Relations team on visa processes for associates and staying up to date with changes and challenges in accordance with Dubai and UAE law

Payroll

• Responsible for creating new joiner profiles on Oasys
• Managing the leaves approval and approval metrics for all departments.
• Assisting on preparing payroll reports
• Managing the onboarding list and updating all new joiner details and change of status.

Associate Relations

• Assists with regular communication of all Associate Benefits on properties.
• Provides a sounding board for associates who may need to discuss personal issues, and maintains confidentiality at all times.
• Assists with the organization of any associate events.
• Ensures that all leavers complete an exit interview and that details are compiled to assist the hotel retention strategy.

General

• Assists with any process administration and the collation of data for relevant reports.
• Assists, where necessary, with PeopleSoft data maintenance and tracking.
• Support with the administration of any payroll of HR information though Oracle (or relevant system)
• Preparing documents using Word, Excel and PowerPoint applications.
• Filing and forward tracing a variety of documents, appointments etc.
• Maintaining, collating and distributing all relevant activity reports.
• Communicating with property associates to provide information and resolving challenges on behalf of those she/he reports to.
• Coordinates monthly financial reporting, specifically related to Forecast and P&L, with guidance from Talent Development leadership team and DHR.
• Implementation of analytics, and metrics to measure the success and effectiveness of TA and L&D - communication of these to management.
• Assisting with Human Resources Operations where needed, including but not limited to Employee Relations meetings and Exit Interviews.
• Compliance and adherence to all hotel job aids, Marriott SOPs and UAE law and regulations.
• Assists with HR/Talent administration tasks to ensure the smooth functioning of the department.
• Performs other duties as reasonably requested by line manager and senior leaders.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.