Housekeeping Intern

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Intern

PURPOSE/SCOPE

To assist the Executive Housekeeper in the smooth and efficient operation of the housekeeping department ensuring maximum guest satisfaction, and adhering to the standards required by the hotel and assist in the planning process.

MAIN DUTIES:

Responsible for the cleanliness of the entire hotel.

Ensures that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives.

Is responsible for the supervision and coordination of the housekeeping attendants to ensure that all tasks are carried out smoother and efficiently.

Helps in maintaining record of all deep cleaning work, window cleaning, carpet shampooing ...

Follows-up on all out of order rooms.

Ensures correct distribution and control of master keys

Conducts inspections of corridors, public areas, back of house and rooms to ensure proper cleaning

Ensures that all equipment is well maintained and properly handled.

Handles guest complaints in accordance with the correct GIA form and reports all complaints to the Executive Housekeeper

Checks log books and follows up on outstanding matters

Assists in taking various inventories

Communicates to colleagues the importance to meet the customer

Ensuring the availability of the resources

Actively promotes an awareness of customer requirements throughout the organization.

Ensures that responsibilities and authorities are defined and communicated within the organization.

Ensures appropriate communication processes are established

ADMINISTRATIONAL:

Assists in all administrative aspects of the departments ensuring that necessary clear and concise records are maintained.

OPERATIONAL:

Ensures through effective supervision that all services offered in the housekeeping department are always available and are carried out with the outmost efficiency and courtesy as per the department operations manual.

Liaises with outside laundry and technical service departments to ensure the smooth flow of linen supplies and repair work.

Liaises with the Front Office on anticipated guest check-ins, check-outs, room's assignments and rooming list.

Liaise with F&B for special needs

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.