Host/Hostess

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Host/Hostess

Additional Information: This hotel is owned and operated by an independent franchisee, ACHM Spain Management, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

You will be the host for both in-house and external guests, welcoming them from their arrival and assisting them until they are seated in the various dining outlets. You will be responsible for greeting, seating, accommodating, and bidding farewell to guests in the hotel's F&B outlets. You will also manage, register, and confirm F&B reservations using the hotel's reservation system, as well as control the occupancy and guest flow on the terrace/bar.

You will review menus to ensure they are up-to-date, clean, abundant, and wrinkle-free. You will keep the work areas organized and clean throughout the day, practicing on-the-go cleaning procedures.

You will actively encourage sales.

You must communicate with the different F&B managers to ensure excellent service and guest satisfaction. It is essential to pass along and record guest feedback to the shift managers.

The selected candidate must be able to communicate fluently in both English and Spanish.

You must comply with all company policies and procedures.

We Offer

20-hour workweek

Opportunities for career growth within the company

Team-oriented work environment

Marriott discounts and benefits

Experience the opening of a 5-star hotel

Requirements

Education in Hospitality and/or Tourist Accommodation Management

At least 2 years of experience in customer service roles in 4*/5* hotels or restaurants is valued

High level of English

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.