United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : General Management
Location : Wilmington, United States
Level : Management
Posted : 07 Apr 2025
Job Role : General Manager
Recruiter : Marriott International
Job Ref : HOZ29952
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2025-05-06
Salary Description: Competetive Salary Offered
Additional Information: This hotel is owned and operated by an independent franchisee, CN Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
We are seeking a professional and customer-focused General Manager to oversee our hotel operations at our newly renovated 124 room custom built Courtyard by Marriott Historic District in beautiful Downtown Wilmington, NC. Our ideal General Manager candidate must possess extensive knowledge of hotel operations, a positive attitude, the proven skills to oversee all operations activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience and create a team atmosphere that promotes learning and excellence.
Job Requirements include:
Managing budgets and financial plans and controlling expenditure
Oversees hotel operations
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly
Supervising maintenance, supplies, renovations, and furnishings
Dealing with contractors and suppliers
Carrying out inspections of property and services
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
Education
Bachelor's Degree required, preferably in Hospitality Management or related field or equivalent education/experience required.
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft OfficeSeveral years of hotel General Manager experience preferred.
Marriott Experience preferred or full service brand hotel experience.
This company is an equal opportunity employer.
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