General Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, OTH Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Le Meridien Dallas - Galleria is looking for an experienced and dynamic General Manager! If you are a highly motivated team player and are seeking an enriching career with an insatiable desire to make a difference - we want to hear from you. Come be a part of the OTH Hotels Resorts Family!

What will you do?

As the General Manager, you will take full Profit & Loss (P&L) accountability for the property, driving its financial success, ensuring operational excellence, and fostering strategic growth. Your leadership will set the tone for the hotel's culture, where a commitment to Unscripted Hospitality transforms the guest experience into one of authenticity and personalization. You will lead and inspire a high-performing team to consistently deliver world-class hospitality that not only meets but exceeds guest expectations.

Key Responsibilities:

Leadership & Culture

Set the standard for excellence by modeling and inspiring adherence to company values and priorities.
Build, mentor, and retain a world-class team by recruiting top talent and fostering a culture of accountability.
Promote and lead the philosophy of Unscripted Hospitality, empowering team members to deliver authentic and personalized guest experiences.

Strategic Operations

Oversee daily operations across all departments, ensuring efficiency, quality, and compliance with company standards.
Analyze performance metrics to identify opportunities for improvement and innovation.
Develop realistic occupancy and cost forecasts to optimize property performance.

Guest Experience & Quality

Champion a guest-first approach, maintaining a four-diamond standard of service.
Utilize guest feedback to continuously enhance the overall guest experience.
Conduct regular inspections to ensure exceptional cleanliness, maintenance, and service standards.
Marketing & Community Engagement

Develop and implement forward-thinking marketing strategies to drive revenue growth, expand market share, and position the property as a leader in the market.
Lead strategic initiatives for new business development, identifying and capitalizing on emerging market opportunities.
Cultivate and maintain strategic partnerships with key clients and stakeholders, focusing on building long-term loyalty, satisfaction, and collaborative opportunities

Financial Performance

Ensure the property meets or exceeds revenue, occupancy, and profit goals.
Review and manage budgets, costs, and expenses with the leadership team.
Optimize purchasing processes to achieve the best balance of quality, service, and cost.

Building Asset Management

Ensure the Preventative Maintenance (PM) program is well-structured and effectively managed.
Collaborate with the Director of Operations/Chief Engineer to evaluate and enhance the performance of maintenance staff, maintaining facilities at high standards of efficiency and appearance.
Conduct regular walkthroughs to ensure cleanliness and maintenance align with property standards.

Corporate Collaboration & Reporting

Serve as the primary connection between the property and corporate office, aligning property operations with company goals and standards.
Deliver regular reports to corporate leadership on performance, financials, operations, and strategic initiatives while tailoring corporate programs to meet property-specific needs.
Represent the property in corporate meetings and events, sharing best practices and fostering collaboration

Team Member Development

Design and implement robust training and development programs for all staff levels.
Conduct performance evaluations and establish meaningful goals for team members.
Partner with Human Resources to drive succession planning and career growth initiatives.

Safety & Compliance

Establish and enforce a culture of safety and compliance with all local and national regulations.
Conduct routine safety inspections to mitigate risks and uphold workplace safety standards.
Actively address zoning and legal requirements to ensure seamless operations.

About you:

Education & Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Prior experience as a General Manager in a full-service, independent and/or luxury hotel required. Previous Marriot experience preferred.
A minimum of 10 years of progressive leadership experience in the hospitality industry.
Proven track record of success in achieving financial and operational goals.

Key Competencies:

Exceptional leadership, communication, and interpersonal skills.
Strong strategic thinking with the ability to inspire and motivate teams.
Expertise in marketing, community relations, and operational excellence.
Commitment to delivering Unscripted Hospitality through adaptable and responsive guest interactions.

BENEFITS

At Our Town Hospitality, we are committed to a comprehensive employee benefit program that helps our associates stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of Benefit Plans to help you focus on improving and maintaining your health.

For eligible associates we offer competitive benefits, including:

Medical & Prescription
Telemedicine
Dental
Vision
Life
Disability & Critical Illness
Employee Assistance Program
401K
Hotel Discounts
Paid Time Off & Holidays

About Us:

At OTH, our team is our number one asset. We strive to create a safe, positive, and uplifting work environment for all, and a culture that ignites a long-term career passion for hospitality and service. We strive to make OTH feel like a home away from home for every team member and a place to thrive personally and professionally. Your future looks good on you. At OTH, we are excited to welcome the next generation of Hospitality leaders with a friendly, ambitious spirit.

Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. Click the "Apply" button to get started.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This company is an equal opportunity employer.

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