Front Office Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Sheraton Athlone Hotel. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Are you an accomplished hospitality professional with a strong background in international hotel chains such as Marriott? If so, we have an exceptional opportunity for you to lead our Front Office team as Front Office Manager at the Sheraton Athlone Hotel.

As the Front Office Manager, you will report directly to the General Manager and play an integral role in leading and inspiring a dedicated team to consistently deliver a warm, efficient, and memorable guest experience.

Your Key Responsibilities:

Oversee the planning, operations, and training of the Front Desk, ensuring adherence to SOPs and brand standards.
Implement and manage Marriott brand initiatives within the Front Office team.
Optimize guest satisfaction through effective arrival, departure, and reservations procedures.
Promote hotel facilities, local activities, and upsell opportunities to enhance the guest experience.
Attend and contribute to Head of Department meetings and morning stand-ups.
Collaborate with Accommodation to ensure timely room availability and allocation.
Manage recruitment, training, and development of new team members.
Maintain organization and efficiency in all administrative and filing processes.

Qualifications and Experience:

Proven experience at least 1 year at Assistant Front Office Manager level within a similar-sized property.
Proficiency in Front Office Systems, preferably Opera.
Exceptional communication and interpersonal skills in English.
Impeccable organizational abilities.

Why Join Our Team at Sheraton Athlone Hotel?

Benefit from complimentary use of our Leisure Club and discounted rates at our Spa.
Enjoy free car parking, meals provided during shifts, and hotel discounts within the Hodson Bay Group and Marriott Explore Rate Discounts across 9,300+ properties in 144 countries.
Be recognized and rewarded through our motivational initiatives such as Associate of the Month.
Participate in our active Sports & Social Club, fostering a positive team spirit and enjoyable working environment.

This company is an equal opportunity employer.

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