Four Points by Sheraton Perth - 2025 Voyage Program - Rooms Operations

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Four Points by Sheraton Perth - 2025 Voyage Program - Rooms Operations

The Voyage Global Leadership Development Program

Four Points by Sheraton Perth is looking for a Rooms Voyager to join our Front Office Team! If you have recently graduated university, you may be eligible for our Management Graduate Program!

Voyage: Training tomorrow's leaders today

Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.

About the journey

Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries.

When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual's Voyage journey is unique, spanning 12-18 months dependent upon your career interests, passions, goals, and location. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.

The experience you'll gain within the Rooms Operation!

Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
• Cultivate customer relationships and be a champion for innovation within the organization
• Get exposure to managing projects & people
• Improve processes & pitch new initiatives through your Voyage project
• Take on special projects that will draw upon all your training
• Gain extensive experience in the Front Office & Rooms Operations (from Check-In to Check-Out)
• Handle general hotel enquiries, engage and inspire guests through each unique guest experience
• Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, with key attention to detail
• Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
• Be an expert on the hotel, including surrounding areas and businesses whilst reinforcing our commitment to wellness inside our walls an beyond

Destination: Marriott leadership

You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.

What does it take to embark as a Voyager?

To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:

• Experience working in hospitality operations
• Bachelors degree or equivalent higher level education required
• Superior critical-thinking & interpersonal communication skills
• The ability to foster relationships & work collaboratively
• The ability to self-manage & be a self-starter
• A real desire for personal & professional growth
• Strong attention to detail and passion to learn