United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : General Management
Location : Hertfordshire, United Kingdom
Level : Supervisor
Posted : 17 Nov 2024
Job Role : Food & Beverage Supervisor
Recruiter : Marriott International
Job Ref : HOZ59867
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2024-12-16
Salary Description: Competetive Salary Offered
Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service.
Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.
Job Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
WHAT WE CAN OFFER YOU
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