Job Description For Food and Beverage Outlets Admin - Intern
The F&B Outlets Admin Intern is primarily responsible for providing administrative support to the F&B Sales Manager, with a focus on handling daily paperwork, assisting with event coordination, and supporting operational activities. This role-plays a crucial part in maintaining accurate records, managing databases, and assisting with the execution of special events. The Admin Intern will work closely with F&B Sales Manager to support outlet managers, reservations teams, and the kitchen to ensure smooth operations and maximize sales opportunities, particularly for group reservations and private dining.
Essential Tasks:
- Handle administrative tasks such as updating databases, maintaining call sheets, and tracking reservations.
- Assist in managing group bookings, private dining requests, and guest inquiries, ensuring accurate and timely communication.
- Provide support for special events by handling event paperwork, coordinating logistics, and assisting with setup and operational needs.
- Follow up with clients post-event to gather feedback and assist with any administrative follow-ups.
- Support the F&B Sales Manager in tracking and reporting on sales performance, ensuring accurate documentation.
- Assist with telesales, tracking leads, and maintaining guest and client records.
- Coordinate and maintain guest records for future follow-ups and communications.
- Help prepare sales reports, booking summaries, and client activity reports
- Attend industry networking events or sales blitzes to build relationships, focusing on administrative tasks.
- Collaborate with the F&B Sales Manager to track market trends and competitor activities.
- Stay informed about seasonal offerings, menu changes, and special events for effective guest communication.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
A more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia