Director of Rooms

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Rooms

Additional Information: This hotel is owned and operated by an independent franchisee, SNC Jesta Fontainebleau. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The accommodation manager is in charge for the reception department (day/night/porter), concierge and all the housekeeping services, which he or she directs to achieve the objectives defined for him or her and to implement the management principles in terms of operations, human relations and marketing.
He represents the hotel to guests through all the stages that follow their stay in the hotel.
He ensures the proper organization of work in his departments by remaining in close collaboration with the housekeeper and the Head of Reception
In collaboration with the Human Resources Department, it organises training meetings with its department heads and leads them with them.
He organizes and supervises the flow of information between the different departments of his department and between his department and the rest of the hotel. The Director of Accommodation is in contact with customers, all organisations, all companies, administrations, private persons likely to become a customer or to bring in new customers or to make the establishment and its products known, and he ensures relations with service providers and security services related to the activity of the departments for which he is responsible.

BAC +3 minimum
Work experience in a similar position in the luxury hotel industry
Fluent in English
Leadership
Rigour, self-control, honesty and discretion
Administrative and operational skills

The following responsibilities and contributions are essential to the smooth running of the position. This job description sets out the current duties of the position, which may vary from time to time without changing the general character of the position or the level of responsibility involved.

He is responsible for the reception, the functioning of the staff, and the relationship with the customers.

He is bound by a right of reserve both inside and outside the establishment in view of the information to which he has access.

Responsible for the quality of services, customer satisfaction being a permanent objective.

Controls and is the guarantor of the application of the hotel techniques and procedures of the Marriott Group as well as the JW MARRIOTT brand by its department heads.

Responsible for the profitability of all services by constantly monitoring the related expenses, to this end he regularly analyzes the situation of his departments with the finance department.

Responsible for the proper maintenance of the statistics of the accommodation activity.

Analyzes daily, weekly, monthly, and yearly reports of the hotel's activity.

Makes proposals for changes that could improve the efficiency of the hotel's operations.

Participates with the management in the technical preparation of the sales budget and the setting of prices for the occasional services requested by the customers.

Knows and applies Upsell's methods, in order to apply them at the time of a reservation request or check-in.

He has, at least once a year, an individual meeting to clarify and guide each person under his responsibility.

DUTY: Takes turns with the other heads of departments and services to be on duty during which he is responsible for operational problems.

OTHER

Carries out the tasks and missions entrusted to him by the Management

Respects and ensures that his teams respect the internal procedures of the Marriott group

Promotes energy savings and preserves equipment

This job description is not exhaustive. The incumbent may be required to carry out other missions.

This company is an equal opportunity employer.

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Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.