Credit and Receivable Lead

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Credit and Receivable Lead

POSITION SUMMARY

Perform and take ownership of reviews on accounts including both requests by customers and customer set ups that need to be established in the database. Research and verify all credit information for customers/clients in the database to establish credit limits and assure payment to the location. Communicate with clients and customers in a timely manner concerning sensitive information obtained. Escalate issues/concerns immediately to the supervisor as necessary. Complete credit reference inquiries from other locations while working on new direct bill requests submitted by clients. Assure contact information and address in the system is correct. Complete credit application processes in an accurate and timely manner. Assist credit limits utilizing Marriott's system history and/or by the Credit Supervisor/ Manager. Perform 45-day reviews on accounts assigned with a "0" credit limit to determine if credit limit can be increases. Perform area data and administrative duties, such as filing, faxing, journal entry processing, recording and tracking data, maintaining data security and integrity, and maintaining data storage requirements as required. Code documents according to company policies and procedures. Check figures, postings, and documents for correct data entry, mathematical accuracy, and proper codes. Record, analyze, and store information using computers with business processing software. Identify issues and escalate to the appropriate person and/or department.

Follow all company and safety and security policies and procedures. Maintain confidentiality of proprietary information and protect company assets. Actively listen and respond positively to customer or client questions, concerns, and requests to resolve issues, delight, and build trust. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.