Convention Services Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Convention Services Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000301
Salary: $79,000
Department: Event Management
Location: Sheraton Park Hotel at the Anaheim Resort (1855 S Harbor Boulevard, Anaheim, CA 92802)
Division: Anaheim - 1855 South Harbor Blvd Holdings LLC
Hours Per Week: 40

Job Description
Convention Service Manager

We are seeking a Convention Service Manager to join our team at Sheraton Park Hotel at Anaheim by Aimbridge Hospitality . Reporting directly to the Director of Catering and Event Services and the Director of Sales and Marketing, this role is responsible for planning, detailing, and executing special events, meetings, and conferences for groups secured by the sales and catering team. The ideal candidate will have experience in full-service hotels, a keen eye for detail, and a passion for delivering exceptional event experiences.

What will you do?

Plan, coordinate, and execute special events, meetings, and conferences for groups sold by the sales and catering team.

Conduct detailing calls, in-person site visits, and menu tastings to ensure seamless event execution.

Create and distribute event orders and group resumes while overseeing group room blocks.

Negotiate contracts and vendor service agreements for outside services.

Review final bills and ensure timely payment processing.

Maintain and organize sales files according to company standards.

Consult with clients to determine event details such as expected attendance, display space requirements, and food service schedules.

Work closely with Banquets, A/V, and other hotel departments to ensure guest satisfaction.

Coordinate and organize Pre- and Post-Convention meetings.

Attend team meetings, including monthly all-employee gatherings and bi-weekly F&B meetings.

Adhere to Aimbridge Hospitality sales policies, safety standards, and brand requirements.

Uphold high standards of personal appearance, grooming, and professional behavior.

About you:

Experience:

Minimum of 1-2 years in a hotel, hospitality, or related field preferred.

Experience in event planning, sales, or catering is a plus.

Strong ability to manage multiple tasks under pressure and meet tight deadlines.

Exceptional problem-solving skills with the ability to handle guest concerns effectively.

Proficiency in Windows operating systems and related hotel software.

Knowledge of financial data, contract negotiations, and vendor agreements.

Education:

High School Diploma or equivalent required; college coursework in Hospitality, Business, or related fields is preferred.

What's in it for you?

A dynamic work environment with opportunities for growth and development.

Competitive salary with performance-based incentives.

Travel discounts, daily meals, and free parking.

Comprehensive benefits, generous paid time off, and annual bonuses.

Opportunity to work with one of the leading hospitality management companies, Aimbridge Hospitality.

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About Us:

Sheraton Park Hotel at the Anaheim Resort is a premier destination for both leisure and business travelers. With 490 refreshed guest rooms, world-class amenities, and a recent multi-million-dollar renovation, we provide an exceptional guest experience near the Disneyland® theme parks and Southern California attractions.

As the global leader in third-party hotel management, Aimbridge Hospitality manages over 1,550 properties across 50 states and 22 countries. Join a world of opportunity and become part of a team passionate about hospitality and success.

EEO Statement:
Aimbridge Hospitality provides equal employment opportunities to all individuals and prohibits discrimination and harassment of any kind. Our policies apply to all aspects of employment, including recruiting, hiring, promotion, and training.

Take the next step in your career. Apply today and be part of our exceptional team!

The salary for this position is $79,000.

This company is an equal opportunity employer.

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