Job Description For Banquet Manager
Additional Information: This hotel is owned and operated by an independent franchisee, North Point Hospitality Group, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job reference: 000214
Job Description
As a member of the North Point Management Team, the Banquet Manager works closely with the Sales Team to deliver the highest quality guest experience by ensuring proper execution of the Banquet Event Orders (BEO), anticipating guest needs, and leading the banquet team in meeting all safety and food preparation standards as well as the highest standard of hospitality.
Essential Functions:
- Understand Banquet Event Orders and staff appropriately to ensure safe, efficient event set up, service, and break down
- Oversee and assist in setting up and tear-down of meeting rooms, buffets, meeting space, special food service tables, and equipment.
- Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
- Deliver and serve food and beverages, including, but not limited to, meals, condiments, and accompaniments.
- Always ensure quality guest service and comfort by monitoring the area continuously.
- Respond to guest requests in a friendly, timely, and efficient manner.
- Attend to all guests' needs during functions and function-related duties.
- Assist fellow team members and other departments to maintain positive working relationships.
- Must be able to set tables to specifications, carry trays, and deliver excellent customer service
Supervisory Responsibility: None
Work Environment: Semi-Professional work environment requiring uniform standard dress. May interact with guests, other co-workers, work collaboratively.
Other Duties:Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice
Requirements: - High School Diploma or equivalent preferred. Must be at least 18 years of age
- Knowledge of food services preferred
- Must be authorized to work in the United States
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift, carry and walk/stand for extended periods of time
- Must be authorized to work in the United States
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
- Professionalism
- Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
- Consistently caring and respectful attitude toward internal and external customers
- Act as a gracious host to all guests
Core Manager Competencies: North Point Hospitality Managers are expected to exhibit the following behaviors in the execution of their job duties:
- Act with Managerial Courage
- Anticipate and address department needs
- Build an effective team
- Communicate effectively
Salary plus Bonus
Department: Food and Beverage & Culinary
Location: AC Hotel Nashville Downtown (410 Rep. John Lewis Way South Nashville, TN 37203)
Division: North Point Hospitality Group, Inc.
Hours Per Week: 40
The salary range for this position is $60,000 to $67,000 annually.
This company is an equal opportunity employer.
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Muzammel Huque Chy
Makkah, Saudi Arabia