F&B Supervisor

Salary Details

Salary Description: Competitive Salary & Benefits

Job Description For F&B Supervisor

The F&B Supervisor is responsible for overseeing the daily operations of the front-of-house team to ensure exceptional service, efficient workflow, and a memorable dining experience for guests. This role involves managing staff, maintaining service standards, and supporting the overall operations of the food and beverage department.

Key Responsibilities:

1. Team Management:

   • Supervise and lead the front-of-house team, including servers, hosts, and bartenders.
   • Schedule and allocate shifts, ensuring adequate staffing levels.
   • Conduct training sessions to enhance staff skills and service quality.
   • Monitor and evaluate staff performance, providing feedback and coaching as needed.

2. Guest Experience:

   • Ensure high standards of service and guest satisfaction.
   • Address and resolve guest complaints promptly and professionally.
   • Promote a welcoming and hospitable atmosphere for all guests.

3. Operations:

   • Oversee daily opening and closing procedures.
   • Ensure cleanliness and organization of the dining area, bar, and service stations.
   • Coordinate with the kitchen team to ensure timely and accurate food delivery.

4. Sales and Revenue:

   • Promote and upsell menu items, specials, and beverages.
   • Assist in achieving sales targets and maximizing revenue.
   • Monitor and control costs to meet budgetary requirements.

5. Compliance and Safety:

   • Ensure compliance with health, safety, and sanitation regulations.
   • Implement and enforce company policies and procedures.
   • Conduct regular inspections to maintain a safe and clean environment.

6. Inventory and Supplies:

   • Manage inventory levels of front-of-house supplies and equipment.
   • Coordinate with suppliers for timely delivery of goods.
   • Monitor and minimize waste and breakage.

Qualifications:

• Proven experience in a supervisory role within the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle high-stress situations and maintain a positive attitude.
• Knowledge of health, safety, and sanitation regulations.
• Proficiency in point-of-sale (POS) systems and basic computer skills.
• A passion for providing exceptional guest service.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.