Experienced in hospitality for Managing Staff, Train the staff, Developing the skills, Operation management, and Administrator task. I’m proficient in different software’s and system, I’m adaptable person with flexibility attitude. Throughout my career, I have demonstrated the highest level of services to an organization where I worked for.I'm ready for new challenge and able to join immediately.
Industry: Hotels & Resorts
Department: Housekeeping
Job Level: Supervisor
Nationality: Philippines
Current Country: United Arab Emirates UAE
Education Level: Post Graduation
2020 - Present (4 Years)
Citymax landmark hotel, United Arab Emirates UAE
Managing operation and administration tasks Managing the staff and reviewing their performance to ensure they are following the hotel policies and standard brCommunicated with the management and to team members for smooth day to day operation brRegular inspections for rooms and public area to ensure all areas are maintained brAssessed hotel area for better efficiency in the department and members brAllocating task assignment to the staff
2019 - 2020 (1 Year)
Five Hotels and Resorts Palm Jumeirah, United Arab Emirates UAE
Monitor and ensured Housekeeping reports are properly tracked. br Monthly schedules for the inventories. br Support the department overall operation (Helps to check room\s cleanliness condition and staff guidance). br Administration works and Operations Support - Managing Staff, includes communication to clients and team members. br Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. br Placed orders for housekeeping supplies and guest toiletries. brAnd OASYS tasks carried out efficiently.
2015 - 2019 (4 Years)
Jw Marriott Marquis Hotel Dubai, United Arab Emirates UAE
Maintained the condition and cleanliness of whole areas included Treatment rooms, swimming pools, and other facilities .trained and managing staff, updated duty schedules every 15th of the month, updated leave vacation, sick, and responsible for the staff performance reviews. br Receptionist reliever, Trackers updated, spot checking the cash float, manager’s reliever shift operation, assisted guest and offering welcome drink’s and snack’s. br Resolved guest issues problems, improved operations and provided exceptional client support. <br>Highly maintained of cleanliness and condition standard (Rooms, Facilities, Back Areas, Corridors, Front of the house, treatment room of spa) etc., to give an exceptional experience to every guest. br Assigned Staff their duties (Task Assignment Sheet), train, coach, demonstrate and inspect the whole areas in cleanliness and conditions of the buildings, furniture, and etc, (BSA brand standard audit passed)
2014 - 2015 (1 Year)
Jw Marriott Marquis Hotel Dubai, United Arab Emirates UAE
Handling telephone calls, documentation in the department, oasys, sick leave, vacation updated, support the department event or activities and all administration task.
