United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Engineering
Location : Isle of Palms, United States
Level : Staff Line level
Posted : 07 Jul 2024
Job Role : AC Technician
Recruiter : Hyatt Hotels
Job Ref : HOZ67416
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
Description
OUR MISSION: Create memorable experiences for each and every one of our guests and, along the way, each other. We are a team that respects each other; a team that appreciates each of our strengths and weaknesses; and a team that works together to hold each other up during tough times and build on each other's abilities at all times.
SUMMARY: The Telecom Technician assists the IT Director in the day-to-day service, maintenance and troubleshooting of the Resort phone system. Assists the IT Department in the installation, maintenance and troubleshooting of new or existing guest wireless (high speed internet) systems.
The Telecom Technician will always conduct him/herself in manner which supports the Core Values of Hyatt Hotels.
Respect
Integrity
Humility
Empathy
Creativity
Fun
The Telecom Technician shall strive to provide exceptional service to both internal and external guests at all times. She/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job FUNCTIONS:
• Undergo on-the-job training to install and maintain all aspects of the Wild Dunes phone system including wire and cabling.
• Provide technical system support including, but not limited to, installation, maintenance, modification and repair of telecommunications equipment, products and/or systems.
• Troubleshoot information technology issues as relates to Guest High Speed Internet Access (HSIA) as trained by Wild Dunes IT
• Assist guests, groups, and owners in the resolution of wired or wireless connectivity issues. Team Member will report to the IT Director and IT Systems Analyst.
• Maintain and install equipment and components related to phones.
• Move, relocate and reinstall equipment as directed by the IT Director.
• Respond to trouble tickets, perform troubleshooting activities, and repair/replace malfunctioning equipment.
• Interfaces with outside vendors to resolve problems.
• Provide status reports to the IT Director as needed.
• Install and troubleshoot wireless routers in private homes and condos.
• Coordinate installations with the cable provider and the home owner.
• Replace malfunctioning modems or Resort-installed wireless access points (WAPs) as directed by Wild Dunes IT.
• Order replacement equipment as needed.
• Assist guests, groups, and owners when HSIA issues are encountered. *
• Provide status reports to the Systems Analyst as needed.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Acts with responsibility towards all company property, supplies and equipment.
• Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.
• Remains alert, courteous and helpful to the guests and colleagues at all times.
Team Member is held accountable for all duties of this job and other duties as assigned.
Qualifications
eXPERIENCE & eDUCATION:
• High school diploma or equivalent and some experience working with the public.
• Previous telecom or cable experience preferred.
• Knowledge of outside wiring related to phones preferred
• Experience with internal wiring in homes including, but not limited to, phone jacks and related interfaces preferred
Job REQUIRMENTS:
• Must be able to work independently and collaboratively with the Telecom and IT teams.
• Must be able to read and understand technical manuals, schematic diagrams, and related documentation.
• Must have valid driver's license.
• Must be authorized to work in the United States
• Must have strong financial competence
• Must be able to perform in a highly confidential environment
• Must be able to read, write and speak English
• Must have strong computer skills
• Must have strong working knowledge of Microsoft Office programs
Rishi star
Mumbai, India
Awesome hotel !!