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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Team Leader - Housekeeping

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Industry : Hotels & Resorts

Department : Front of House

Location : Dubai, United Arab Emirates UAE

Level : Supervisor

Posted : 18 Dec 2024

Job Role : Other Role

Recruiter : Hyatt Hotels

Job Ref : HOZ3333

Employment Type: Permanent

Job Type :

Validate Through : 2025-01-15

Salary Range (monthly): 2,000 to 8,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Team Leader - Housekeeping

Description

Hyatt Hotels have built a reputation for surpassing standard accommodations by curating enriching experiences for our guests. Through striking design, inventive culinary offerings, and attentive service, Hyatt views each hotel stay as an opportunity to inspire. Hyatt Place, a refreshing interpretation of Hyatt, where the ambiance is relaxed, and the standards are exceptional. Hyatt Place is crafted to offer guests a brand-new hotel encounter, and you play a pivotal role in bringing this vision to life.

The Housekeeping Supervisor oversees and coordinates work activities of the Housekeeping staff in hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

Address guest complaints promptly, ensuring their satisfaction with their stay.
Monitor and uphold cleanliness, sanitation, and organization of designated work areas.
Maintain comprehensive knowledge of operational procedures including verifying room status on the A.M. report,
reporting any discrepancies in rooms, and prioritizing check-out room updates.
Ensure punctuality and attendance of assigned staff; document any instances of tardiness or absence.
Coordinate breaks for assigned staff and distribute assignment sheets, providing guidance on priorities.
Allocate designated guest room keys and communication devices to assigned staff, maintaining accurate records
and ensuring key security.
Communicate any changes or additions to the assignment sheets as they arise during the shift.
Conduct regular inspections of floor closets to assess supply levels.

Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.