About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Seasonal Concierge

Industry : Hotels & Resorts

Department : Front of House

Location : Incline Village, United States

Level : Staff Line level

Posted : 30 Apr 2025

Job Role : Concierge

Recruiter : Hyatt Hotels

Job Ref : HOZ67341

Employment Type: Permanent

Job Type :

Validate Through : 2025-05-28

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Seasonal Concierge

Description

At Hyatt Regency Lake Tahoe, we believe our guests choose us because of our caring and attentive colleagues who consistently go above and beyond to deliver memorable experiences. As a Seasonal Concierge, you'll be a key part of that promise-offering personalized service, meaningful recommendations, and local expertise to elevate each guest's stay.

This role is perfect for individuals who are passionate about hospitality, love engaging with people, and enjoy sharing their knowledge of the area's best attractions, dining, and entertainment.

Key Responsibilities:

Provide knowledgeable, tailored recommendations and assist with dining, activity, and transportation reservations
Greet and engage guests with professionalism, warmth, and attention to detail
Offer directions, hotel information, and personalized suggestions for a variety of guest needs
Leverage strong knowledge of Lake Tahoe and the surrounding area-including restaurants, outdoor activities, events, and entertainment-to enhance the guest experience
Support special requests and help create custom experiences that exceed expectations
Maintain familiarity with resort amenities, local events, and regional points of interest
Collaborate with front office and other departments to ensure seamless service
Maintain a polished and professional presence in the lobby and concierge area

Qualifications

A true desire to provide exceptional service in a fast-paced, guest-focused environment
Strong knowledge of the Lake Tahoe area, including seasonal activities, restaurants, and local points of interest
Ability to engage in friendly, confident, and refined communication
Strong organizational and multitasking abilities
Proficiency in basic computer systems (e.g., hotel software, reservation systems, internet research)
Ability to stand for long periods and work a flexible schedule including evenings, weekends, and holidays
Prior concierge, guest services, or hospitality experience preferred but not required

Seasonal Colleague Benefits Include:

Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide
Free colleague meals during shifts
Team celebrations and engagement events throughout the season
Potential for continued employment after the season

Our Values
Empathy Integrity Respect Inclusion Experimentation Wellbeing

Equal Opportunity Employment
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.