United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Incline Village, United States
Level : Staff Line level
Posted : 05 Apr 2025
Job Role : Concierge
Recruiter : Hyatt Hotels
Job Ref : HOZ14118
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-04
Salary Description: Competetive Salary Offered
Description
Be the first step in every guest adventure-providing support, guidance, and excitement as they explore Lake Tahoe.
Summary
At Hyatt, we believe our guests choose our property because of our caring and attentive colleagues who are committed to delivering meaningful experiences through authentic hospitality. As a Seasonal Adventures Concierge, you will be a central part of our Recreation Team, helping guests prepare for their outdoor activities by ensuring they are informed, equipped, and ready for fun.
This role combines customer service, safety awareness, and logistical support. You'll guide guests through activity sign-ups, confirm readiness for excursions, and assist in coordinating smooth transitions to shuttle departures or waterfront locations.
We look forward to welcoming our next Adventures Concierge to the team in May 2025.
Key Responsibilities
• Greet and assist guests interested in seasonal recreation offerings and adventure experiences
• Manage activity sign-ups and ensure timely communication with shuttle drivers and adventure staff
• Confirm guest readiness for activities, including appropriate attire and footwear
• Fit and adjust life jackets, ensuring proper safety standards are met for all participants
• Provide clear directions to designated shuttle areas and departure points
• Share knowledge of resort amenities, outdoor activity options, and local recommendations
• Collaborate with the beach team, shuttle drivers, and recreation leadership to support seamless guest experiences
Qualifications
• Strong verbal communication and guest service skills
• Attention to detail with a proactive and safety-conscious mindset
• Comfortable assisting guests with gear fittings and physical preparations
• Ability to multitask in a fast-paced, dynamic outdoor setting
• Positive, team-oriented attitude with a passion for hospitality
• Availability to work a flexible schedule including weekends, evenings, and holidays
• Must be at least 18 years of age
• First Aid & CPR certification required (or willingness to obtain prior to start date)
• Previous recreation, concierge, or customer-facing experience preferred
Our Values
Empathy Integrity Respect Inclusion Experimentation Wellbeing
Equal Opportunity Employment
Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.
Rishi star
Mumbai, India
Awesome hotel !!