Sales Manager-Group

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Sales Manager-Group

Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose:to care for people so they can be their best.

About the Job

The function of the Group Sales Manager is to be responsible to solicit, develop, and negotiate business with clients to achieve budgeted room nights assigned for established group market segments, in accordance with the standard of the hotel and individually profitable.

• Job Title: Sales Manager - Group
• Reports To: Director of Sales and Events
• Department: Sales
• Availability: Full Time Regular

• Conducts targeted account research in assigned territories to determine revenue potential
• Proactively solicits and qualifies existing and new business to achieve personal and hotel revenue goals. This will be done through sales calls, sites, trade shows, promotions, inquiries, prospecting and sales trips
• Responds to sales leads and clients' requests within 24 hours
• Prepares and customizes proposals to meet client's needs. Delegates contract details to Sales Administrator for preparation
• Prepares and customizes sales presentations for prospective clients
• Produces, in conjunction with the Director of Sales & Events and other team members, the Annual Business Plan
• Produces and implements quarterly action plan to achieve weekly activities sales quotas and annual revenue goals
• Analyses current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates
• Meets and greets in-house meeting planners where appropriate to ensure total client service and improve MPS Scores
• Conducts sites/tours for clients. Entertain clients in-house or near clients' offices, and at approved social functions
• Plans and executes sales trips to key market areas
• Attends major travel functions to promote sales for the hotel
• Attends all sales and public relations functions within the hotel
• Maintains accounts in Envision with all pertinent information
• Prepares weekly plan and follow through with all activities outlined
• Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organizations
• Responds to changes in the Sales function as dictated by the industry, company and hotel
• Familiarize with the Hotel's Colleague Handbook and have an understanding of and adhere to the Hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety
• Attends training sessions and meetings as and when required
• Carry out any other reasonable duties and responsibilities as assigned by the Management

• Minimum 2-3 years of experience in hotel sales or a related industry
• Self-motivated, goal-oriented, and able to work both independently and collaboratively
• Proven track record of achieving sales targets and revenue goals
• Strong negotiation and relationship-building skills
• Excellent communication (verbal and written) and presentation skills
• Proficiency in CRM systems, hotel sales software (e.g. Delphi, Envision, Opera) and Microsoft Office Suite
• Bachelor's degree in Business, Hospitality, Marketing, or a related field (preferred)