United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Houston, United States
Level : Staff Line level
Posted : 22 Jan 2025
Job Role : Hostess
Recruiter : Hyatt Hotels
Job Ref : HOZ54635
Employment Type: Permanent
Job Type :
Validate Through : 2025-02-19
Salary Description: Competetive Salary Offered
Description
Thompson Houston is now recruiting for Restaurant Hosts. Join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. This position is available to start immediately and will be a part of a new restaurant relaunch this summer. The 3-meal dining venue includes an expanded 1-acre pool deck serving hotel guests and residents, luxury cabanas, private event spaces, indoor-outdoor dining areas and the best views of downtown. This restaurant is managed by Thompson Houston Hotel and Hyatt Hotels Corporation. Now Hiring All Restaurant Positions, Front and Back of House!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Thompson Restaurant Host is responsible for creating a positive first impression and enhancing the dining experience by providing friendly, efficient service. This leadership role involves welcoming guests, managing table accommodations, offering menu recommendations, and ensuring guest satisfaction. If you have experience as a restaurant host or hostess, your skills will be highly valued in this position.
Responsibilities
•Welcome guests in a warm and friendly manner, setting the tone for their dining experience.
•Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction.
•Provide guests with menu recommendations and share knowledge about the restaurant's offerings.
•Act as the final point of contact for guests, ensuring all their dining needs are met and their experience is satisfactory.
•Lead, train, and support other greeters and hosts/hostesses, ensuring they are equipped to meet service standards.
•Coordinate with the restaurant management team to implement efficient seating strategies and manage waitlists.
•Address and resolve any guest concerns promptly and professionally.
•Maintain a thorough knowledge of the restaurant's menu, special promotions, and operational details.
•Ensure that the greeter stand is organized and that an adequate stock of backup menus are readily available.
•Ensure that opening and closing greeter checklists and duties are being completed.
•Adhere to all sequence of service steps with a focus on maintaining Forbes Standards.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications
•Proven experience as a restaurant host/hostess or in a similar guest-facing role.
•A true desire to satisfy the needs of others in a fast-paced environment.
•Refined verbal communication skills, with the ability to interact effectively with diverse guests.
•Leadership skills with the ability to manage and motivate a team.
•Strong organizational skills and the ability to manage multiple tasks simultaneously.
•Flexibility to work shifts, including evenings, weekends, and holidays.
This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!
Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Rishi star
Mumbai, India
Awesome hotel !!