United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Dehradun, India
Level : Management
Posted : 18 Nov 2024
Job Role : Guest Relations Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ82788
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-16
Salary Description: Competetive Salary Offered
Description
You will be responsible to assist with the efficient running of the Guest Relations and Butler department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Experience Manager/Resort Experience Manager is responsible to assist the Rooms Division Manager and Front Office Manager in ensuring that the guest relations and butler services are run efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Ability to work well under pressure in a fast-paced environment. Excellent communication skills with professional presentation. Ability to multitask and co-ordinate with all departments on behalf of the guest.
Qualifications
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or hotel management. Have previously worked as Butler manager or minimum 2 years work experience as Assistant Manager - Guest Experience in a luxury hotel with excellent standards. Vast knowledge of various cuisines, wines and dining standards. Butler training programme certification will be an added advantage
Rishi star
Mumbai, India
Awesome hotel !!