United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Bali, Indonesia
Level : Staff Line level
Posted : 21 Nov 2024
Job Role : Reservations Agent
Recruiter : Hyatt Hotels
Job Ref : HOZ90693
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-20
Salary Description: Competetive Salary Offered
Description
Nestled along the stunning cliffs of Uluwatu, Alila Villas Uluwatu is a luxurious resort offering unparalleled guest experiences in a breathtaking setting. Our commitment to sustainability, refined hospitality, and personalized service sets us apart as a leader in luxury travel. We are looking for a dedicated and enthusiastic Reservations Sales Host to join our team and contribute to the exceptional guest experiences we offer.
As a Reservations Sales Host, you will be the first point of contact for our potential guests, ensuring their initial experience is seamless and tailored to their needs. Your role involves managing guest reservations, providing detailed information about our villas and services, and ensuring a smooth booking process. You will also collaborate with other departments to meet guest expectations and maximize occupancy.
Qualifications
• Previous experience in reservations, customer service, or a similar role, preferably within the luxury hospitality sector.
• Strong communication skills in English, both written and spoken. Proficiency in other languages is a plus.
• High attention to detail and accuracy when processing reservations and guest information.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a proactive attitude towards guest satisfaction.
• Proficiency in hotel reservation systems and software such as Opera, or similar platforms.
• Team player with a positive attitude and a passion for delivering exceptional guest experiences.
Rishi star
Mumbai, India
Awesome hotel !!