United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : San Antonio, United States
Level : Director
Posted : 11 Oct 2024
Job Role : Other Role
Recruiter : Hyatt Hotels
Job Ref : HOZ21835
Employment Type: Permanent
Job Type :
Validate Through : 2024-11-08
Salary Description: Competetive Salary Offered
Description
At the Thompson San Antonio, we believe our guests select us as Culture lives here. The Outlet Director for The Moons Daughters will lead caring and attentive associates who are focused on providing a curated experience that is up to date with the latest trends in both the beverage and culinary arena. Experience a vibrant setting that focus on a combination of entertainment, food and beverage, where activations are a must. Thompson San Antonio is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Outlets Director for The Moon's Daughter oversees the award-winning rooftop bar within Thompson San Antonio.
Duties Include:
•Be a leader in trends
•Responsible for short- and long-term planning and the management of the hotel outlet operations in the front and back of the house
•Develop and recommend the budget, concepts and objectives and manage within those approved plans
•Implement and maintain food & beverage sales/marketing programs
•Direct and oversee development of associates
•Hire, train, empower, coach and counsel, performance and salary reviews
•Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
•Coordinate outlet operations with other hotel departments to ensure efficient guest service
•Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
•Implement procedures to increase guest and employee satisfaction
•Exercise quality control for both food and beverage
•Maintain Hyatt standards of service and ensure their implementation
•Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
•Maintain communications with Corporate Office
•Coach and counsel employees to reflect Hyatt service standards and procedures
Thompson San Antonio associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
Qualifications
Rishi star
Mumbai, India
Awesome hotel !!