Job Description For Operations Lead
Description
Hyatt Centric Congress Avenue Austin is looking for a full-time Operations Lead to join our Operations team!As a Hyatt Centric Austin colleague, you will enjoy the following benefits:
- Free Parking or Commuter Stipend
- Free Hyatt Hotel Stays
- Deep discounts on stays for you and your family
- Medical/Dental/Vision benefits after 30 days (full-time)
- Generous Paid Time Off Plan
- $1,000 educational reimbursement per year
- Adoption Assistance
- Fitness Center access
- Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more!
The RoleThe Operations Lead is responsible for elevated duties in our Housekeeping department and Food and Beverage department. This role will be key in supporting both departments with duties including but not limited to, inspecting guest rooms for arrival, may be required to clean public areas & guest rooms, maintain the laundry chute, setting up/breaking down of events, supporting on the floor in the dining outlets by expediting, hosting, and serving/bussing. This role requires a minimum of 1-year hotel experience and excellent communication skills. The ideal candidate is agile and will enjoy diversity in their workday - jumping in to support the guest and client experience wherever needed.
The Brand and HotelYou've arrived. Hyatt Centric is at the center of some of the most unique destinations-in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We're a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad - a unique home base with everything our guests need and nothing they don't.
Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what's hot, fresh and exciting wherever they are, especially if it's off the beaten path. They are smart with their money and look for good value where they can - preferring experiences that aren't padded with a bunch of extras they don't need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can't possibly know it all, so they rely on local recommendations from like- minded "savvy explorers" who can point them in the direction of interesting experiences that they can share with their social circle.
Hyatt Centric Congress Avenue Austin features 246 guestrooms, 3,000 sq ft. of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Stadium, and growing Austin skyline. The 31st floor is the home of the Artist's Residence, a 1,400sq ft suite and event space with an outdoor terrace. The hotel's boho-chic residential design reflects Austin's rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.
Qualifications - A true desire to satisfy the needs of others in a fast paced environment.
- Excellent Communication Skills
- Basic Computer Skills
- Opera/Colleague Advantage experience preferred
- Food and Beverage/Banquets experience preferred
- Minimum of 1 year hotel Experience required
- Ability to stand for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Ability to lift, push and pull moderate weight - up to 75 lbs
Hyatt is an Equal Employment Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Rishi star
Mumbai, India
Awesome hotel !!