Night Auditor

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Night Auditor

Description

Hotel Saint Cecilia is looking for a Full-Time Night Auditor who will deliver the same guest experience during overnight hours as the Front Desk agents deliver during daytime hours. In addition, the Night Auditor will perform accounting and front office related tasks that require a great deal of attention to detail. This person must be able to generate flawless accounting reports within Property Management Software and complete a night audit in compliance with property standards.

About our Company:

Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José, Hotel Saint Cecilia, Austin Motel, Jo's Coffee, Summer House on Music Lane, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.

Knowledge, Skills, and Abilities:

• High School diploma or general education degree (GED). College degree preferred

• Six (6) months related experience in the hospitality or service industry with accounting experience

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures

manuals

• Ability to speak effectively before groups of employees or guests

• Ability to create documents in Excel and Word

• Ability to understand other computer programs (i.e. Property Management System)

• Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra using whole numbers,

common fractions, and decimals Bunkhouse is an equal opportunity employer and values diversity. All employment is

decided based on qualifications, merit, and business need.

Qualifications
Job Requirements:

• Complete all shift checklist and complete bucket check prior to performing the night audit

• Generate flawless accounting reports within Property Management Software

• Open, secure and balance out shift banks to include the verification of all cash, credit card and room charge transactions

during all shifts

• Maintain accuracy with all accounting and billing procedures

• Ensure each guest is promptly recognized, greeted and assisted, during their stay

• Review, correct, print and disseminate the nightly audit packs to identified recipients

• Check in and out all hotel guests in a confident, professional and friendly manner

• Following brand standards, make hotel reservations accurately and efficiently

• Maintain knowledge of local restaurants, special events, city attractions, amenities and directions (which may have an

impact on occupancy, rates, and availability)

• Ensure all calls are answered in a courteous, professional and efficient manner

• Maintain an accurate log of guest calls for assistance or complaints, and ensure completion of all items

• Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor about

concerns and assist in implementing corrective measures as necessary

• Log any discrepancies or security issues which may arise during this shift and assist in resolution as needed

• Ensure that all equipment is maintained in good, safe working condition

• Handle guest's luggage and tag for storage, if necessary

• Maintain a positive relationship with employees and guests

• Promote and encourage guest name recognition at all times

• Maintain knowledge of all guest services and amenities

• Ensure all calls are answered in a courteous, professional and friendly manner

• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instruction

• Maintain a high level of cleanliness and safety in the work area

• Maintain an increased awareness of safety issues throughout the property

• Keep abreast of safety and OSHA requirements

• Be familiar with all safety and emergency procedures

• Attend all relevant meetings Based upon fluctuating demands of the operation and to exceed customer expectations, it

may be necessary to perform a multitude of different functions not specifically related to this position. This person may be

expected to perform other tasks and duties as needed or as directed.

• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is

considered a minimum two (2) person lift

• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces,

push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance

• Company paid Life Insurance and Long-Term Disability coverage

• Short Term Disability coverage

• Generous Paid Time off (Full Time)

• Free stays at Bunkhouse hotels (Full Time)

• 401k with company matching

• Employee Discounts (50% off on food & beverage!)

• 8 weeks paid Parental Leave (Full Time, after 1 year employment)