Maitre D' / Head Waiter - The Dining Room

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Maitre D' / Head Waiter - The Dining Room

Description

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Set to become one of Sydney's food and drink destinations for tourists and locals alike, The Dining Room by James Viles is searching for passionate individuals with an engaging personality. We are seeking arefined and service-driven Maitre D' / Head Waiter to lead our The Dining Room team with professionalism and hospitality excellence. This role is pivotal in ensuring seamless service, maintaining high food and beverage standards, and creating an exceptional dining experience for our guests.

Key Responsibilities

• Provide exceptional guest service, handling inquiries and complaints with professionalism and efficiency.
• Oversee and implement food and beverage service standards to ensure consistency and quality.
• Set and arrange tables, ensuring they are properly prepared for service.
• Greet guests, present menus and beverage lists, and assist with seating arrangements.
• Take orders and accurately relay them to the kitchen and bar staff.
• Serve food and beverages in a professional and timely manner.
• Open bottles and pour beverages with precision and etiquette.
• Clear tables, return dishes and cutlery to the kitchen, and ensure a clean dining environment.
• Remove empty bottles and used glasses, refilling and replacing glassware as needed.
• Recommend wines and beverages to complement food selections.
• Collect payments, operate point-of-sale machines, and ensure accurate transactions.
• Maintain a strong presence in the Dining Room, especially during busy periods, leading by example.
• Train, mentor, and develop team members, enhancing their skills through guidance and coaching.
• Salary range: 73K - 75K

Qualifications
To be considered for this role the candidate should possess the following:

• Proven a fine dining restaurant experience and qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management
• 1 year minimum experience in a similar role in Fine Dining Restaurant
• Current NSW RSA License.
• Well rounded knowledge of wines and beverages, coffee making skills
• Basiccomputer literacy skills particularly in the use of MS Office.

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to complimentary and discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com