Human Resources Director - Hotel Dreams Madeira Resort & Spa( Portugal)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Human Resources Director - Hotel Dreams Madeira Resort & Spa( Portugal)

Description

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Consider your next career step as HR Director in our Hotel 5* in Madeira (Dreams Madeira Resort & Spa Marina).

Your main mission will be:to report to the General Manager, you will be responsible for the HR management and supervising all the hotel's HR activities.

Your main functions will be:

• Develop and implement HR strategies that align with the resort's business objectives

• Collaborate with senior management to ensure a high-performing and engaged workforce

• Drive HR initiatives that enhance employee satisfaction, retention, and service excellence

• Monitor industry trends and implement best HR practices in luxury hospitality

• Oversee recruitment strategies to attract top-tier talent in hospitality and luxury service

• Manage workforce planning, ensuring optimal staffing levels for peak and off-peak seasons

• Partner with department heads to define hiring needs and succession planning strategies

• Foster a positive, inclusive, and high-performance workplace culture

• Address employee concerns and mediate disputes to maintain a healthy work environment

• Implement employee recognition programs to enhance motivation and loyalty

• Conduct regular staff engagement surveys and implement feedback-driven improvements

• Develop and oversee training programs to enhance service excellence and career growth

• Ensure leadership development programs for department heads and supervisor

Qualifications
• Bachelor's or Master's degree in Human Resources, Business Administration, Hospitality Management, or related field

• Minimum of 10 years' experience in HR functions, 3 years in Senior position, preferably in the luxury hotel sector

• In-depth knowledge of HR, human capital & development, extensive experience in personnel planning and recruiting, payroll accounting, HR softwares

• Analytical skills, attention to detail and ability to work under pressure

• Strong leadership and strategic thinking abilities

• Experience in high-volume recruitment and talent management

• Fluent English and Portuguese (required). Other languages a plus

• Proactivity, ability to work in a team and strategic vision

• Assertiveness and negotiating skills

• Personal responsibility and proactivity

• Strong communication skills

• Requires flexibility, including occasional evenings, weekends, and travel for recruitment or corporate meetings

• Fast-paced, guest-driven environment requiring adaptability and problem-solving skills