About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Gallery

No Gallery photos found

Housekeeping Supervisor

Industry : Hotels & Resorts

Department : Housekeeping

Location : Playa del Carmen, Mexico

Level : Staff Line level

Posted : 19 Apr 2025

Job Role : Housekeeping Supervisor

Recruiter : Hyatt Hotels

Job Ref : HOZ58515

Employment Type: Permanent

Job Type :

Validate Through : 2025-05-17

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Supervisor

Description

We are seeking a motivated Housekeeping Supervisor with experience in the hospitality industry. This role is responsible for detailed room inspections, ensuring cleanliness, orderliness, and appearance standards are maintained in guest rooms, public areas and back of the house areas. This role also involves mentoring colleagues, ensuring compliance with Hyatt Policies, and supporting a positive, inclusive workplace culture in line with our purpose.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management
Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Supervise and support room attendants, housepersons, and other housekeeping team members in alignment with Hyatt brand standards.
Conduct regular room inspections and audits of public areas to maintain cleanliness, safety, and guest readiness.
Assist with scheduling, inventory control, and supply requisition.
Collaborate with Front Office, Engineering, to ensure a seamless guest experience.
Assist in implementing departmental objectives, budgets, policies, procedures and strategies
Assist in training and supervising Housekeeping staff
Inspect all guest rooms and ensure each passes Bunkhouse standards
Implement standards and procedures to consistently conduct an accurate inventory
Monitor compliance with health and fire regulations regarding lodging facilities
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
Maintain a high level of cleanliness and safety in the work area
Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property