United States
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Industry : Hotels & Resorts
Department : Housekeeping
Location : Oman, Oman
Level : Staff Line level
Posted : 18 Dec 2024
Job Role : Housekeeping Supervisor
Recruiter : Hyatt Hotels
Job Ref : HOZ55144
Employment Type: Permanent
Job Type :
Validate Through : 2025-01-15
Salary Description: Competetive Salary Offered
Description
Leadership
1. Be actively involved in building teamwork and enhancing the team's commitment to their work and the hotel
2. Understand the hotel's vision and brand personality and ensure it is integrated in your daily work practices
3. Actively and successfully train people to work according to hotel's standards
4. Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively
5. Ensure all employees under your supervision are scheduled in accordance with business needs
General Responsibility
1. Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
2. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation
3. Always present a clean and tidy appearance in accordance with the hotel's grooming standards
4. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
5. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
6. Care about your work environment and make sure it is tidy and well maintained
7. Be reliable and ensure you are at work on time
8. Know your role in case of emergency such as bomb threat, flood, fire etc
9. Understand the Employee Handbook and comply with the standards it outlines
10. Carry out all professionally reasonable instructions given by your supervisor
11. Ensure Mini bar procedures are implemented and followed and regularly conducts spot checks.
12. Assist the managers in planning the weekly roster and training, maintain workplace communication board, submit all guest / staff incident reports.
Technical ExpertiseRooms
1. Check the general condition in the room and note down any faults and discrepancy found for prompt action, see that all the corridors and passage ways are clean at the time of checking.
2. To have a complete knowledge of chemical products and their proper and economical use, all Housekeeping machines and equipment for operation and maintenance.
Rishi star
Mumbai, India
Awesome hotel !!