Housekeeping Supervisor for Dream South Beach

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Supervisor for Dream South Beach

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Dream South Beach is recruiting a Housekeeping Supervisor to join our team. The Housekeeping Supervisor is responsible for assisting in the oversight of the entire housekeeping area. This requires a solid understanding of housekeeping and will assure all safety and security policies and procedures are followed.Experience with turndown service and special needs of VIP Guests is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Supervisor will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Position Responsibilities/ Essential Functions

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness on a daily basis.
• Prepares and distributes the Room assignment sheet and floor keys.
• Schedule shifts and arrange for replacements in cases of absence.
• Train associates on cleanliness standards aligned to achieving Cleanliness goal.
• Motivate team members and resolve any issues that occur on the job.
• Respond to customer complaints and special requests with corrective action.
• Monitor and replenish cleaning products stock. Stocks and maintains supply rooms orders supplies according to a budget.
• Ensure compliance with safety and sanitation policies in all areas.
• Prepares and distributes the room assignment sheet and floor keys.
• Maintain clear lines of communication with the Front Officeand other departments of thehotel. Performs cleaning duties in cases of emergency or staff shortage.
• Inventory management of the stock required in cleaning and maintenance.
• Complete various additional tasks and assignments as needed.

As a Dream South Beach Colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan

Our Values:Empathy Integrity Respect Inclusion Experimentation Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami's first Andaz luxury lifestyle resort-Apply now!

Qualifications

• A minimum of a Diploma in Hospitality/ Tourism Management of relevant field
• A minimum of two years of progressive hotel Rooms Supervisor experience, preferably in Housekeeping
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Willing to work all shifts; weekends, overnight and holidays.
• Physically able to do considerable amount of lifting, pushing, stretching and bending, with moderate amount of weight.