About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Housekeeping Office Assistant

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Industry : Hotels & Resorts

Department : Housekeeping

Location : Sydney, Australia

Level : Staff Line level

Posted : 18 Dec 2024

Job Role : Housekeeping Attendant

Recruiter : Hyatt Hotels

Job Ref : HOZ84490

Employment Type: Permanent

Job Type :

Validate Through : 2025-01-15

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Office Assistant

Description

Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We build connections, celebrate success and create inclusive environments, together.

At Hyatt, there's a home for every stage of your career and we have an exciting opportunity for a Housekeeping Office Assistant to join our team.

Located adjacent to Darling Harbour in Sydney's Central Business District. Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Australia's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

The Benefits of Working with Hyatt Include:

After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
Discounted accommodation for associates as well as friends and family
Rewards and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking
The opportunity to join an international group with endless career opportunities

The Role:
As our Housekeeping Office Assistant, you will be the administrative heart-beat of the Housekeeping Office. You will assist the management team with the coordination of administrative Housekeeping duties. Using your strong written and verbal communication skills, you will play an instrumental role in the investigation of service enquiries. You will have a passion for people and service, showing care in your daily work.

Responsibilities Include:

Providing administrative support to the Executive Housekeeper and Housekeeping management team
Investigating service issues, responding to guest feedback received via HySat/Medallia and social media
Facilitating stock taking inventory items and tracking consumption levels
Record keeping of lost and found items, maintaining databases and guest communication
Active involvement in developing and upholding HotSOS standards, assisting with reporting as required
Assisting with office emails including distribution and booking of couriers for outgoing mail/post
Maintain the office area in a neat and tidy manner in alignment with health and safety requirements

Our Ideal Candidate will possess: