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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Hotel Overnight Assistant Manager

Industry : Hotels & Resorts

Department : General Management

Location : San Antonio, United States

Level : Staff Line level

Posted : 07 Jan 2025

Job Role : Assistant Front Office Manager

Recruiter : Hyatt Hotels

Job Ref : HOZ41094

Employment Type: Permanent

Job Type :

Validate Through : 2025-02-04

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Hotel Overnight Assistant Manager

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Overnight Assistant Manager will function as acting Manager on Duty during the nighttime. This manager will be supporting most areas of the hotel operations including Front Office, Housekeeping, Stewarding, Food & Beverage, and Security. The Overnight Assistant Manager is responsible for assisting with or addressing any guest and colleague concerns as well as ensuring that our Hyatt brand standards are being observed by our colleagues as well as our vendors. This position will be working closely together with multiple divisions of the hotel and must maintain a high level of communication with the team.

Maintain professional and healthy relationships with all departments within the hotel.
Respond to a variety of guest request with corrective analyzing and brand standards.
Perform all audit procedures as set forth by the Hotel and company, periodically as needed.
Lead by example and with a sense of ownership.
Quickly correct safety concerns and ensure guest and colleague safety.
Address any guest concerns while ensuring the proper follow up is delivered.
Lead the effort for colleague engagement during our night shifts.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

2-3 years of hotel Rooms Management experience is beneficial.
A true desire to satisfy the needs of others in a fast-paced environment.
Must be able to work overnight shifts on any day to include weekends and holidays
Successful problem-solving skills.
Excellent overall communication skills.
Able to multi-task.
The ability to work well in a team environment.
A desire to learn and grow within hotel operations.
Able to stand for extended periods of time.

Benefits include: