United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Sydney, Australia
Level : Staff Line level
Posted : 18 Dec 2024
Job Role : Guest Services Associate
Recruiter : Hyatt Hotels
Job Ref : HOZ41622
Employment Type: Permanent
Job Type :
Validate Through : 2025-01-15
Salary Description: Competetive Salary Offered
Description
About Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
We are currently recruiting one full time and one part time Guest Service Officer.
About the role
• Responsible for facilitating efficient communications for both guests and employees both within the hotel and for external communications.
• Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
• Handles personal wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
• Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
• Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.
• To log all requests and to ensure that the required follow up actions occurs within 15 minutes
Qualifications
• Good Telephone and communication skills
• Good Computer Skills particularly in the use of MS Office.
• Good organisational skills
• Able to work well under pressure
• Fluent in English
• 6 months experience in a hotel of comparable standards is desired
Working at Park Hyatt Sydney will include:
Rishi star
Mumbai, India
Awesome hotel !!