United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Kota Kinabalu, Malaysia
Level : Supervisor
Posted : 21 Feb 2025
Job Role : Front Office Agent
Recruiter : Hyatt Hotels
Job Ref : HOZ31674
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-21
Salary Description: Competetive Salary Offered
Description
In this role, you will be handling guests and employee inquiries in a courteous and efficient manner and is expected to act proficiently in all aspects of emergency procedure and maintain professional discretion. You must have excellent customer service and communication skills. You should have a pleasant attitude, professional phone demeanor, and efficient typing skills. should be well-informed on all facilities available in the hotel so that you can address guest concerns in a timely, knowledgeable and professional manner. As a team leader, you will also be responsible in supervising the performance of other associates in the department, including Reservations and delegating them with appropriate duties and responsibilities.
Qualifications
Ideally, a diploma or degree in Hospitality or Tourism Management. Minimum of 2 years' work experience as a Reservation Agent or Front Office Supervisor in a larger operation. Strong problem-solving, administrative, and interpersonal skills. Computer literate and excellent English communication skills both in written and verbal.
Rishi star
Mumbai, India
Awesome hotel !!