United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Kochi, India
Level : Management
Posted : 22 Dec 2024
Job Role : Guest Relations Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ34515
Employment Type: Permanent
Job Type :
Validate Through : 2025-01-20
Salary Description: Competetive Salary Offered
Description
Customize and personalize stay experiences for all World of Hyatt members and VIP guests on and off property in order to create memorable experiences and enhance customer satisfaction as well as guest loyalty. Works closely with all operational departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Coordinate with various areas of the hotel to enhance the guest experience in order to create memorable stay experience at the resort. Work closely with Room Division manager / General Manager and management team to set and / or implement policies, procedures to enhance guest experience.
Qualifications
Ideally with a relevant university degree or diploma in Leisure management or Hospitality/Tourism management. Minimum 2 years work experience as Assistant Guest Experience Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Rishi star
Mumbai, India
Awesome hotel !!