United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Kuala Lumpur, Malaysia
Level : Management
Posted : 27 Nov 2024
Job Role : Guest Relations Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ22354
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-26
Salary Description: Competetive Salary Offered
Description
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Experience Manager is responsible to be in charge of the Guest Experience daily operations leading the Front Office team to ensure warm, friendly and efficient services are provided for all guests upon check-in, during stay and upon check-out. The role requires to work closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Qualifications
• Diploma or Bachelor's degree in Hotel or Tourism Management.
• 2-3 years in a similar role with international 5-star chain hotel.
• Excellent leadership, communication, interpersonal, and guest service skills.
Rishi star
Mumbai, India
Awesome hotel !!