Group Sales Manager- Park Hyatt St. Kitts (Remote-East Coast)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Group Sales Manager- Park Hyatt St. Kitts (Remote-East Coast)

Description

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Sales Manager is a fully competent individual who has experience in the sales process and functions of a hotel. The purpose of this role is to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of hotel. This position is designed to find new business and saturate existing accounts/segments for new contacts resulting in new business for Park Hyatt St Kitts.

Essential Functions:

• Develop new business by selling guest rooms and meeting space
• Service existing customer groups
• Manage accounts
• Conduct site inspections
• Take ownership and follow up on all details of customer events from booking to follow up
• Prepare and present effective sales proposals
• Maintain well organized documentation and reports
• Participate in and lead event meetings, sales and other staff meetings(as necessary)
• Develop strong relationships with sales, catering and other support staff on property and in the regional offices, working in unity and always striving to achieve the same goal.
• Utilizes Hyatt systems and coordinate customer service requirements as appropriate
• Attend any brand required training as well as other meetings requested by the Director of Sales
• Travel to hotel or client meetings as necessary
• Other duties as assigned by supervisor/manager
• Regular attendance is expected based on schedule and business needs.

• Maintain a work environment that is comfortable, user-friendly, and organized
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all colleagues and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Ability to work well with others
• Ability to collaborate with cross-functional teams and across all levels of the organization
• Must be able to work inclusively, but also be able to work independently and without excessive supervision
• Strong oral and written communication skills
• Ability to maintain confidential information
• Attention to detail

• 3-5 years of hotel sales or comparable experience
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Intermediate level of computer and office application proficiency
• Ability to travel domestically and internationally
• Selling, negotiating, business writing and presentation skills training a plus
• Completion of a Hyatt Corporate Management TrainingProgram or equivalent training a plus
• Experience at an upscale or luxury hotel a plus