Group & Event Coordinator

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Group & Event Coordinator

Description

We are looking for a Group & Event Coordinator to join the opening team at Hyatt Place Tallinn.

As Hyatt's first property in this exciting market, the hotel plays a key role in expanding the brand's presence and growth in the region.

Your Role

As the Group & Event Coordinator, you will play a crucial role in supporting the sales team operationally and administratively to achieve the department's pre-determined sales and revenue targets. Your responsibilities will span across operational, administrative, customer service, and marketing areas, ensuring seamless coordination and high-quality service delivery.

Key Responsibilities

• Operational Support:
• Update and maintain accurate records of allocated accounts in the database system.
• Follow up on sales leads as assigned by the Sales team.
• Prepare and distribute weekly/monthly reports.
• Maintain the activities/events log book accurately.
• Assist in compiling Market Surveys and Competitor Research reports.
• Participate in sales blitz activities.

• Administrative Tasks:
• Maintain efficient and accurate filing systems, both manual and electronic.
• Keep complete records of Sales Agreements, Contracts, and Quotations.
• Establish a trace file to track booked business.
• Assist in consolidating and preparing Sales reports.

• Customer Service, Personnel, and Marketing:
• Conduct hotel inspections for clients when required.
• Establish and maintain strong relationships with clients.
• Liaise with operation departments to meet guest needs.
• Handle guest and employee inquiries efficiently.
• Conduct competitor research and maintain excellent product knowledge.

• Previous experience in a similar role within the hospitality industry.
• Knowledge of hotel operations and sales processes.
• Strong Organization and communication skills.
• Ability to work efficiently in a fast-paced environment

• Long term career growth opportunities
• A motivated and connected team
• 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
• And a company that truly cares