United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Coral Gables, United States
Level : Staff Line level
Posted : 16 Oct 2024
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ58709
Employment Type: Permanent
Job Type :
Validate Through : 2024-11-14
Salary Description: Competetive Salary Offered
Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Qualifications
Qualifications
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of guest services
• Previous experience in hotel guest services
• Ability to prioritize and organize work assignments
• Knowledge and experience with Operations systems such as Opera, Colleague Advantage, Medallia, HOTSOS, HySat, etc.
• Flexible schedule and shift pattern based upon hotel business needs - including arrival and departure patterns - which may include early mornings, late nights, weekends, overnights, and holidays.
• Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best.
We offer excellent benefits:
• (12) Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance ***Eligible after 30 days of employment***
• 401K with company match
• Paid PTO, sick days, and new child leave
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more
• Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about howChange Starts Here.
This is not your typical career opportunity. This is the Hyatt Touch.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
Rishi star
Mumbai, India
Awesome hotel !!