United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Bali, Indonesia
Level : Staff Line level
Posted : 07 Jul 2024
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ33354
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
Description
Andaz Bali, modeled after a modern Balinese village, invites guests to discover the fascinating old and new. The beachfront resort is carefully built around an existing mature landscape, lending it a homey and lush ambiance, much like Sanur itself.
We would like to invite you, to join us as Andaz Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values - Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing - are our guiding principles and shaped our culture.
As Front Office Manager, you are responsible to oversee all front office operations, ensuring guest satisfaction, and managing the front desk team. This position involves leading the team in providing exceptional customer service, handling guest inquiries, and managing room reservations.
Qualifications
This position is only for Indonesian.
* At least 3 years of work experience at the same positions in Luxurious Resort.
* Proficiency in hotel management software Opera, Medallia, Hotsos, as well as other systems and reports.
* Strong leadership and team management capabilities.
* Ability to train and develop staff effectively.
* Competence in performance management and conducting evaluations.
* Excellent communication and interpersonal skills.
* Ability to handle and resolve guest complaints efficiently.
* Strong focus on guest satisfaction and experience.
Rishi star
Mumbai, India
Awesome hotel !!