Front Office Agent - Full Time

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Agent - Full Time

Description

Welcome to the Alila Napa Valley, just minutes from downtown St. Helena, CA, our hotel is surroundedby the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned design team Yabu Pushelberg using natural materials and a soothing neutral palette that well-complement the unobstructed vineyard and mountain views that face west for idyllic sunsets.

Alila Napa Valley will feature a newly rebranded Spa Alila and Fitness Center, a dramatic outdoor pool that overlooks adjacent vineyards and distant mountains, as well as a seasonally driven restaurant and bar.

The Alila Napa Valley is walking distance from the quaint shops and restaurants in downtown St. Helena and has nearby access to more than 400 wineries, hot air ballooning, the Culinary Institute of America at the Greystone and a variety of experiences curated by the concierge team.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Host are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Compensation $21.00 Per Hour

Why Work at Hyatt?

• 12 Complimentary hotel room nights (per year) after 90 days of employment.
• Discounted room nights on first day of employment
• Free Parking
• 8 Paid Holidays per year
• Paid time off
• Medical, Dental, Vision Insurance - (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Tuition Reimbursement
• Basic Life Insurance
• Opportunities to work around the world with Hyatt Hotels and Resort

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications

• • A true desire to satisfy the needs of others in a fast paced environment.
• • Refined verbal and written communication skills
• • Ability to stand for long periods of time.
• • Ability to work a flexible schedule including holidays and weekends