Director of Sales and Marketing

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Sales and Marketing

Description

Hyatt Centric Milano Centrale is looking for a Director of Sales and Marketing.

This position is a highly visible role with exposure to Senior and Corporate leadership. Reports directly to the General Manager of the Hotel.

Essential Functions and Responsibilities

- Has responsibility of the Sales and Marketing Budget/P&L inclusive for the revenue forecasting, advertising, marketing, public relations, developing, and writing business plans, and ownership engagement. Manage sales departmental budget and expensive, analyzes and controls.

- Ability to understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.

- Integral part of the hotel's strategy team; must be a dynamic and innovative thinker for optimal impact

- Train and monitor the group contractual agreement process, business evaluation, rate quotes, reactive and proactive business efforts

- Direct leadership of the marketing, communications and agency partners; Confident and knowledgeable in public relations and marketing strategies to drive direct business

- Design, implement, and facilitate the annual marketing plan for the hotel. Identifying the challenges in each year throughout the booking cycle and developing a plan with tactics to address the concerns.

- Develops and implements strategic sales action plans and forecasts in conjunction with the Revenue team to achieve Hotel revenue objectives.

- Coordinates with Hyatt sales force on a Regional and global level expenditures of the sales to conform to Hotel budgetary requirements.

- Devise new ways to expand the client base through prospecting, marketing and cultivating key relationships.

- Potential to attend major travel, trade and corporate functions and conduct sales trips based on business priorities which may include travel on weekends and evening events

- Plans and arranges Fam Trips and in-house site inspections

- Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams

- Manage the hotel sales contracts and achievement of the hotel revenue plan

- Create and present Hotel's results in monthly asset management meetings

- Interact with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation

Qualifications
Specific Job Knowledge, Skills, and Abilities:

- 6 years or more of progressive hotel Sales experience (typically with Hospitality field)

- Strong marketing background

- Availability to travel worldwide and handle/manage different market/segments

- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

- Results driven, energetic, and focused

- Service oriented style with professional presentations skills

- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

- Clear concise written and verbal communication skills in Italian and English.

- Must be proficient in Microsoft Word and Excel

- Ability to learn Hyatt tools and systems and integrate them in the daily routine tasks

We offer:

- An entry to the Hyatt Family, a place where we care for people so they can be their best;

- 12 free nights at Hyatt hotels globally every year and Discounts at our F&B outlets;

- Welfare Program

- Personal development plan, in order to reach your full potential

- A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best