Director of Global Sales - Lifestyle

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Global Sales - Lifestyle

Description

• This position will report to Head of Hyatt Sales Force, North and South East Asia

• The Director of Global Sales will have defined goals with a strong focus on market share growth and development of accounts primarily focused on our growing portfolio of Lifestyle hotels . These will include corporate segments, entertainment, wholesale and agencies primarily based out of the South East Asia region and will cover both transient and group.

• This position will also be a Global sales resource for our lifestyle hotels in market to leverage for support and to tap into our global sales resources globally.

• This position will be responsible for developing strategic accounts focused on market share shift from our competition with strategic Account plans, targeted sales calls and events for this segment and securing business for our lifestyle brands and hotels globally. This position will also be responsible for supporting our lifestyle brands and hotels in market through proactive and coordinated hotel sales missions, tradeshows and events.

• This position will have a significant business development approach on new accounts yet to be tapped into.

• Travel for meeting Planner and corporate visits, annual account reviews, trade shows and hotel familiarization trips will be required throughout the year.

• Responsibilities include overall Account Management, RFP's, programs, promotions and B2B marketing opportunities. This individual will be responsible for achieving semi-annual quota with a focus on share-shift and maintaining travel expenses within the set budget.

• Continuously analyze and evaluate key markets, vertical segments and seller performance to ensure deployment strategy maximizes revenue opportunities, sellers are incentivized appropriately, and that we have the key results necessary to drive further innovation and sales growth

• Build and develop relationships, representing the organization with key distributors and customers

• Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems

• Sales Calls, Account Management, Driving Revenue & Market share shift to Hyatt hotels, especially our Lifestyle brands

• Implement a strategy plan for a portfolio of Accounts/ New accounts, in order to meet/or exceed revenue/market share goals

• Supporting and implementing Global Corporate, LLL and MICE Sales Strategies in market.

• Business travel to Account portfolio, QBR's, Tradeshows, Fam Trips and internal meetings where necessary

• Orchestration of quarterly account and market action plans and collaborating with other hotel based Directors & Managers to drive production and revenue to both group and event segments from Corporate Accounts

• Able to work independently and makes decisions based on established policies and procedures

• Account management and RFP negotiations on existing and new Corporate and Meeting Planner accounts

• Supports/leads coordinates tradeshows, events, sales mission in market (like Hyatt Fairs, Hyatt Events and product updates) along with collaborating with the Global HSF team and other business functions to successfully implement these activities

• Provide feedback to Head of Sales - North and South East Asia and our lifestyle hotels on market conditions, forecasts and recommendations

Others

• Create and sustain a work environment that focus on fair and equitable treatment and associate satisfaction to enable business success.

• Develop a trusting and respectful business partnership with each property's ownership by meeting or exceeding expectations in sales and marketing.

• Willing to learn and to be trained to improve the professional performance and the reputation of Hyatt.

• Report for duty punctually, wearing appropriate attire, reflecting a professional and polished image. Maintain a high standard of personal appearance and grooming at-all-times, projecting a positive and motivated attitude.

• Respond to changes in the industry dictated by the market and the company.

• Identify necessary training needs and assist in appropriate training programs for subordinates, taking an active interest in subordinates' development and welfare.

• Maintain a good working relationship with all employees, as part of Hyatt International's objective of ensuring that all employees provide a courteous and professional service at-all-times to colleagues and guests.

• Demonstrate a commitment to Hyatt core values (included in all job descriptions).

• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions).

Qualifications
Experience

• Written and spoken proficiency in English is a requirement for this position

• 8+ years' experience working in hotels sales function, global sales experience is preferred especially in the lifestyle and luxury space.

• Strong Sales and Marketing operational experience.

• Organizing & Administering - works collaboratively - excellent manager of 3rd party and internal resources to achieve a collective goal. Can rally resources (people, funding, support, etc.) to get things done. Monitors and manages timelines effectively.

• Priority Setting - Is able to work in a deadline and performance oriented environment.

• Interpersonal Savvy - relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.

• Drives for Results - has good balance of process and outcomes focus.

• Self-starter/Independent - comfortable to work independently; self-starter.

Education

• Degree required preferably in Hotel Management, Business Administration, Marketing and / or Revenue

Computer Skills Needed to Perform this Job

• Microsoft Office Suite

• Project management software

• Cvent or equivalent systems

• Knowledge of CRS, e.g. Delphi or equivalent

Additional Comments and Requirements

• Ability to travel extensively

• Hands on approach