Director of Food & Beverage

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Food & Beverage

Description

SUMMARY:

At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting journeys in the hospitality industry.

The Director of Food & Beverage functions as the strategic business leader of the property's food and beverage operation, including Restaurants, Bars, Room Service and Banquets/Events. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Oversees the all F&B operations are carried out professionally, to standards and at the highest level of service within the hotel operated by Hyatt.

Key Duties & Responsibilities:

• Oversee daily food and beverage operations across all dining venues, ensuring quality, efficiency and exceptional service
• Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Prepare and manage the food and beverage budget, optimizing and generating revenue and controlling costs while maintaining high standards.
• Develop strategies to enhance guest engagement and satisfaction, including special events, tastings, and culinary demonstrations.
• Participate in total hotel management as a member of the Leadership Committee
• Develop, recommend & implement and maintain F&B sales/marketing programs.
• Direct and oversee development of colleagues.
• Hire, train, empower, coach and counsel and performance reviews
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with corporate team
• Coach and counsel employees to reflect Hyatt service standards and procedures

• Proven leadership and communication skills.
• Relevant experience in 5-star luxury hotels or luxury resorts(preferably with Hyatt background).
• Service oriented style with professional presentations skills.
• Excellent problem-solving abilities.
• Must have excellent organizational, interpersonal and administrative skills.
• Knowledgeable of F&B operations and industry trends.