United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Lisbon, Portugal
Level : Director
Posted : 07 Jul 2024
Job Role : Other Role
Recruiter : Hyatt Hotels
Job Ref : HOZ82222
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
Description
Are you a dynamic andoutcomes-drivenCommercial leaderwith a passion for the hospitality industry? Jointhe pre-opening team at Andaz Lisbonas our Director ofCommercial Servicesand lead our efforts in driving revenue, attracting new guests, and creating unforgettable experiences.
Expected to open inQ2 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital - and it will represent a key milestone in Hyatt's continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon.Located in the center of Lisbon's bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 169 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique layout will allow guests to fully embrace the locale and experience authentic regional elements of Lisbon that stimulate the senses.
As the Director ofCommercial Services, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence. Your energy, enthusiasm, and innovative ideas will help us stay ahead of the competition and attract a diverse range of guests. You will lead a talented teamof revenue, sales, marketing and events colleagues, providing guidance and support to achieve sales targets and deliver exceptional customer service.
Responsibilities
Skilled in all facets of our business, specifically sales, revenue, events and marketing.Has a growth mindset and embraces a test and learn approach utilizing data, consumer trends, changes in the marketplace, and technology edgeto evolve the strategy. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Reflects on their experience to determine numerous future possibilities and outcomes. Can see how the details fit into the big picture. Is a highly capable and resourceful problem solver. Manages the creative process within the business or department to develop unique solutions. Leverages creative solutions in the organization resulting in competitive advantages. Makes great decisions.
Demonstrates genuine care for customers andcolleagues. Sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creates confidence and trust with others and is viewed by others as honest and direct. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is a self-improver who develops a variety of approaches and communication techniques tailored to each situation. Builds high performing teams and compels them to embrace a shared vision for success.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques.
Qualifications
• Bachelor's degree or equivalent experience preferred
• 5+ years progressive hotel salesand/or revenueexperience
• Minimum 2 years hotelcommercialleadership experience or equivalent, Pre-opening experience is essential.
• Ability tocreate and execute Strategic RevenuePlan to enhance revenue
• Proficient knowledge of key market segmentation.
• Negotiation/interpretation of contracts skills
• Portuguese & English are prerequisite for business communication skills- both written and verbal
• Proficient in Microsoft Suites
• Experience with major Hospitality Sales CRM systems
• Ability to travel when and as required as part of the role
Rishi star
Mumbai, India
Awesome hotel !!